1. ONLINE PAYMENTS : We use Paypal for our payment system BUT you do not need to be a Paypal Member to order Pacerpoles, there is an option to pay by card during checkout ‘Check out as guest’. Any queries, email [email protected]. We don’t accept bank transfers, sorry.

2. Our UK orders are sent by Royal Mail – and we aim to get them to you within 5 working days.

3. UK order by mail or telephone? Cheques are payable to Pacerpole Ltd. and sent with your name, address and order details to: Pacerpole Ltd. ‘Moor Crag 2’, Ghyll Head, Windermere, Cumbria, LA23 3LW. or telephone 07726409992. Please note there is no shop at this address. Any queries about delivery, please contact [email protected] or telephone 07726409992.

4. Overseas Order? Paypal converts the £GBP prices below into your own currency automatically. You will see the converted amount after completing your address and card details – and before you confirm your order. We use Royal Mail International Airmail Priority Service. this takes approx 10-14 days (but less to EU).

5. For UK and EU Orders VAT is included in the price.